Legal

Terms of Service

These Terms of Service govern your access to and use of the Elgo24 AI Marketplace, Elgo24 Credits, the dashboard, and any related services (collectively, the 'Services'). By creating an account or purchasing Credits, you agree to these terms.

Last updated: 8 July 2026
This page is maintained by Elgo24 sp. z o.o. ("Elgo24") to answer common questions about the Elgo24 platform. It reflects current app-visible practices and is not legal advice or an independent certification. Where you have specific compliance or contractual needs, contact us at [email protected].
01

The Services

Elgo24 is an AI Marketplace where users purchase prepaid Elgo24 Credits and use them to unlock AI products offered on the platform. Elgo24 is not a chatbot or a subscription — Credits are consumed per product run.

02

Eligibility and accounts

  • You must be at least 16 years old and legally able to enter into a contract.
  • You are responsible for the accuracy of the information in your account and for keeping your password secure.
  • You are responsible for all activity performed under your account.
03

Elgo24 Credits

  • Credits are prepaid units used to unlock AI products. The current rate is $0.10 per Credit with a minimum purchase of 50 Credits.
  • Credits are non-transferable, have no cash value and are not redeemable for currency.
  • The Credit cost of a product may change; the price shown at the moment you unlock a product is the price you pay.
04

Payment and activation

Orders are activated once payment is confirmed. If you choose bank transfer, our banking details are sent to your email; access is granted after the transfer clears. Card, PayPal and Stripe options are coming soon.

05

Acceptable use

Your use of the Services must comply with our Acceptable Use Policy. We may suspend or terminate accounts that violate it.

06

Intellectual property

Elgo24 and its licensors own the platform, brand and marketplace. Output generated by AI products belongs to you, subject to the terms of the underlying model providers and applicable law. You must not reverse engineer, resell or repackage Elgo24 itself.

07

Third-party services

Some AI products rely on third-party model providers. Your use of those products is also subject to the provider's terms. Elgo24 is not responsible for third-party outages or changes.

08

Disclaimers

The Services are provided "as is" and "as available". AI output can be inaccurate — you are responsible for reviewing it before relying on it for business, legal, medical or financial decisions.

09

Limitation of liability

To the maximum extent permitted by law, Elgo24's total liability arising out of or related to the Services will not exceed the amount you paid to Elgo24 in the 12 months preceding the event giving rise to the claim.

10

Termination

You can close your account at any time. We may suspend or terminate access for violations of these terms, non-payment, fraud or misuse. Unused Credits may be forfeited where termination is caused by your material breach.

11

Governing law

These terms are governed by the laws applicable at Elgo24's principal place of business, without regard to conflict-of-laws rules. Contact us for the specific jurisdiction that applies to your account.

12

Changes to the terms

We may update these terms. Material changes will be announced by email or in the dashboard. Continued use after the effective date constitutes acceptance.

Questions about this policy? Reach us at [email protected].