Legal

Acceptable Use Policy

This Acceptable Use Policy (AUP) sets out what is and isn't allowed on Elgo24. It applies to every account, every AI product and every output generated on the platform. Violations may lead to suspension or termination without refund.

Last updated: 8 July 2026
This page is maintained by Elgo24 sp. z o.o. ("Elgo24") to answer common questions about the Elgo24 platform. It reflects current app-visible practices and is not legal advice or an independent certification. Where you have specific compliance or contractual needs, contact us at [email protected].
01

Principles

Elgo24 exists to help businesses grow ethically with AI. Use the platform in ways that are lawful, honest, respect the rights of others and reflect well on the responsible use of AI.

02

Prohibited content

  • Illegal content, or content that facilitates illegal activity.
  • Sexual content involving minors, non-consensual sexual content, or sexual content depicting real people without consent.
  • Content that promotes violence, terrorism, self-harm or the exploitation of vulnerable groups.
  • Content designed to harass, threaten, defame or discriminate against individuals or protected groups.
  • Malware, exploits, phishing kits, or instructions for creating them.
03

Prohibited use cases

  • Impersonation of real individuals, brands or public officials without clear authorization.
  • Automated mass outreach that violates anti-spam laws (e.g. CAN-SPAM, CASL, GDPR) or the terms of the recipient's platform.
  • Making autonomous decisions with significant legal or safety impact (credit, employment, medical, legal) without qualified human review.
  • Generating fraudulent reviews, misinformation, deepfakes or election-manipulation material.
  • Attempting to bypass safety filters, rate limits or usage restrictions of any AI product.
04

Platform integrity

  • Do not probe, scan or test the vulnerability of the platform without prior written permission — see our Privacy Policy for the responsible disclosure contact.
  • Do not resell, sublicense or repackage Elgo24 Credits or product access without authorization.
  • Do not share account credentials or attempt to circumvent authentication.
05

Data you upload

You are responsible for having the right to submit any data you upload to Elgo24 and for complying with applicable data protection laws. Do not upload sensitive categories of personal data (health, financial, government identifiers, children's data) unless a specific AI product's documentation explicitly supports it.

06

Reporting abuse

To report a violation of this policy, email [email protected] with as much detail as possible. We review every report.

07

Enforcement

Consequences of a violation may include content removal, feature restrictions, account suspension or termination, forfeiture of unused Credits, and referral to law enforcement where required. We reserve the right to act at our discretion to protect users and the integrity of the platform.

Questions about this policy? Reach us at [email protected].